Cryo Tool

Yes. All ANAAKA skincare is halal-certified by IIDC GmbH, to GSO 2055-4, the Gulf halal standard for cosmetics. The certificate covers our formulas, ingredients, suppliers and our production site in Italy, and is renewed every year.

IIDC GmbH's halal certification is recognised by:

• SFDA – Saudi Food & Drug Authority
• SASO – Saudi Standards, Metrology and Quality Organization
• GAC – GCC Accreditation Center
• JAKIM – Department of Islamic Development Malaysia

You can view the current certificate on our Halal Certificate page.

ANAAKA combines premium Italian skincare expertise with high-performance ingredients to create complete skincare and haircare routines that deliver visible results. Our products are proudly made in Italy, dermatologist-approved, and manufactured to the highest international quality and ethical standards.

All ANAAKA products are proudly made in Italy under strict European manufacturing and quality standards using carefully selected premium ingredients.

Yes. ANAAKA products are dermatologist-approved and formulated to be gentle on most skin types, including sensitive skin. As every person's skin is unique, we recommend performing a patch test before first use.

Many customers notice improved hydration and smoother-feeling skin within the first few days. For the best results, we recommend using ANAAKA consistently for 4–8 weeks as part of your daily skincare and haircare routine.

Absolutely. Our skincare and haircare products are suitable for both women and men.

We currently deliver to Saudi Arabia and the United Arab Emirates, free of charge with DHL Express, with all duties and taxes included.

If you're unsure whether we currently ship to your location, please contact our Customer Care team before placing your order.

Orders are shipped with DHL Express from our fulfilment centre in the European Union and delivered to Saudi Arabia and the UAE within 7 business days. Duties and taxes are included, so there is nothing to pay on arrival. Once your order has shipped, you'll receive a DHL tracking number by email so you can follow your parcel every step of the way.

We accept secure payments via Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All payments are securely processed through Stripe, one of the world's most trusted payment platforms.

We want you to shop with confidence.

• Change of mind: Unopened, unused, and sealed products may be returned within 14 days of delivery.
• First-time customers: If you're new to ANAAKA and your skin doesn't respond well to the product, contact us within 30 days of receiving your order. Our Customer Care team will work with you to find the best solution, which may include product guidance, an exchange, store credit, or a refund where appropriate.

If you need to cancel or make changes to your order, please contact our Customer Care team as soon as possible.

Please include your order number and the changes you'd like to make. We'll do our best to accommodate your request. However, once an order has been processed or shipped, it may no longer be possible to modify or cancel it.